Functie
- Providing technical solutions and advice on products, systems and applications to customers, channels and/or Customer Support Managers. Analyzing technical problems and propose solutions.
- Assisting with the preparation of the technical and financial aspects of the offer, including pricing and trading conditions.
- Performing diagnostics and analysis to make recommendations based on customer needs for spare part list, improvement (installation modifications or software updates), product exchange at the end of life.
- Contributing technical details and perspectives in the meeting, proposal and negotiation stages and delivering technical presentations, drawings and demonstrations on complex product issues.
- Provide SAP reports on customer issues.
Profiel
- Strong technical background.
- Combine a strong commercial insight and a result-oriented attitude with the necessary relational skills.
- Knowledge of software automation and SAP is an asset.
- Customer orientation and ability to identify and assess customers’ needs to achieve satisfaction.
- A collaborative, solutions-oriented approach and strong communication skills.
- A high level of self-motivation, curiosity and desire to learn about new technologies. ·
- Able to cope with pressure, tight deadline and demanding customers;
- Fluent in Dutch and French with a good knowledge of English (German being an asset).
- Proficient with MS Office products.
- Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Wat je van ons krijgt
- Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. J
- Join and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.
