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Vivaldis Office zoekt .......Administratie- ordermanagement/customer relations (NED, ENG, FRA)

Extra= Talenkennis zoals Duits zijn een extra troef!
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Waar moet je zijn?

Hoogstraten

Specialisatie: Productie

Wat moet je doen?

Je zorgt ervoor dat controleren en verwerken van binnenkomende bestellingen via verschillende kanalen (telefoon, e-mail)
Algemene administratie van de afdeling: VB. bestellingen, order entry, voorraadmanagement, contact leveranciers, databeheer, opvolging tekorten/grondstoffen/materialen.
Voorbereiden en verwerken van facturen.
Waarborgen van een correcte klanten contact/customer relations. De vragen van klanten met betrekking tot hun bestellingen, levertermijnen en producten. Informeren van klanten over orderstatus en eventuele afwijkingen.
Opstellen van rapporten met betrekking tot ordervolumes, levertijden, en klanttevredenheid.
Klachtenbehandeling en vlotte opvolging dossiers
Nauw contact met aankoop, magazijn, ...
Onthaal

Ordermanagement/customer relations (talen NED ENG FRA)

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