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IT Support Nederlands & Engels
IEPER
Jouw taken: Technische problemen efficiënt en klantgericht identificeren, analyseren en oplossen.Incidenten en vragen prioriteren in ons ticketing systeem en voortgang bijhouden.Inkomende oproepen, e-mails en tickets beantwoorden en technische ondersteuning bieden.Samenwerken met interne teams om complexe problemen op te lossen en klanttevredenheid te waarborgen.Jouw klantgerichte focus leidt naar continue verbeteringen in onze dienstverlening.
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