Ref. A-368416
  • Interim


For our client based in Leuven, specialized in terminal automation projects, we are looking for Technical Support Engineers (m/f).

Your responsibilities: 
  • You will take on the night shift during week days (22:00 - 06:00), OR you will work in two shifts from Monday to Sunday (06:00-14:30 and 13:30-22:00).
  • Accurate administration and follow-up of customer inquiries.
  • You will interact with terminal operators, maintenance personnel and technicians worldwide on a daily basis.
  • Resolve inquiries within agreed timings.
  • You will be the first point of contact for customers in case of a defect, outage or problem. 
  • If you cannot resolve a customer inquiry yourself, you will discuss this internally. 


  • Genuine interest in ICT/technical support
  • Excellent knowledge of Dutch and English. Other languages are an asset.
  • You know how to prioritize, are well-organized and a good planner. 
  • You are customer-focused, a real problem-solver communicative and eager to learn. 
  • Preferably you've had a similar first working experience. 

Wat je van ons krijgt

  • A challenging job in a growing company with an eye for personal development
  • You will receive a specific training.
  • A competitive salary package.
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