FunctieInside sales/customer service Leuven (m/v):
- To provide delivery commitment to customers and follow up on order activity in order to alert customer and sales staff in case of discrepancies.
- To receive and process customer inquiries on standard pricing, lead-time, products, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships.
- To establish key communication link between customer and internal departments (sales, logistics, finance...) in order to keep all involved parties aware of customer activities.
- To receive and process all incoming and outgoing customer communication and monitor an accurate sales system & archive in order to facilitate immediate retrieval.
- You have a higher education with an administrative and/or commercial orientation.
- You have 1-2 years of experience in administration/customer service/logistics.
- Good working knowledge of MS Office packages.
- You have strong communication and administration skills and you are a fast learner.
- Flexibility, ability to multi-task and ability to manage time in an effective way.
- You have a very good knowledge of Spanish/English and a good knowledge of Dutch
Wat je van ons krijgt
- Option Fixed Contract